File #: 24-238    Version: 1 Name:
Type: Information/Discussion Item Status: Agenda Ready
File created: 2/8/2024 In control: City Council
On agenda: 4/9/2024 Final action:
Title: Administrative Services Organization Assessment
Attachments: 1. 1 - Northfield Administrative Services - Draft Report 4-5-24, 2. 2 - Admin Services Org Assessment - Council Presentation
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City Council Meeting Date: April 9th, 2024

To: Mayor and City Council
City Administrator

From: Ben Martig, City Administrator
Risi Karim, Assistant to the City Administrator

Title
Administrative Services Organization Assessment

Body
Action Requested:
The City Council will receive an update on the progress of the Administrative Services Organization Assessment.

Summary Report:
In the pursuit of excellence in service delivery and enhanced collaboration, the City of Northfield hired public sector advisory firm, Baker Tilly U.S., LLP, to conduct a comprehensive Administrative Services Organization Assessment. The primary goals of this project is to review all functions of Communications, Human Resources, Information Technology, Finance, and Administrative Services related to the processes within the division to evaluate the Administrative Services Division organizational structure, staffing structure, and efficiency of staff roles and responsibilities.

Through this project, the Division is identifying process improvement areas, areas at risk of significant institutional knowledge loss and level of preparedness as Division responsibilities continue to grow. The attached draft report summarizes the observations and recommendations of the organizational assessment of the Administrative Services Division.

Alternative Options:
N/A

Financial Impacts:
None completed at this time. Consideration of implementation for staffing changes would be a future phase to be presented as part of the 2025-2026 budget process and require City Council approval for any additions of staffing.

The administrative recommendations will begin review by staff to pursue internally for implementation.

Tentative Timelines:
* April 9 - Presentation to City Council of Draft Administrative Services Organizational Assessment
* May 7 - City Council Resolution Accepting Administrative Services Organizational Assessment.
* June and Beyond - City Administrator exploration of cost ...

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